Reference

How We Handle Your Account Data

Your account, wallet and device data are handled under one Privacy Policy, with DANA, OVO, GoPay and QRIS references tied to your account record instead of public lobby…

Account data scopeDANA OVO GoPay QRISCookie choicesSupport 09:00-01:00 WIB
china77 How We Handle Your Account Data
CONTACT PATHS

3 Ways To Reach Privacy Support

Privacy questions need a clear route, so we keep them separate from game chat and lobby questions.

Live chat privacy queue Live chat is staffed 09:00-01:00 WIB. Open Account > Help > Privacy Request, choose…
Email privacy desk Email [email protected] from the address on your account and include your username, ticket code…
Account lock help If your phone is lost or your SIM changes, ask us to lock active…
ACCOUNT CARE

6 Controls Behind Your Privacy Request

Good privacy handling is practical, not hidden in legal language. We separate account identity, wallet references, cookie settings, game activity and security sessions so each request can be…

Account fields

We collect the name, phone number, email address, username and login password you submit during account creation.

Wallet references

For DANA, OVO, GoPay and QRIS, we store payment reference, amount, time stamp and status.

Device sessions

When you log in from Chrome on Android or Safari on iPhone, we record device type, IP range and session…

Cookie choices

Cookies keep language, wallet display and last lobby tab ready when you return.

Game activity records

When you open Speed Baccarat, Lucky Neko or Crash Games, the policy covers round ID, stake record and result status.

Retention and deletion

We keep records only as long as needed for account service, payment tracing, security checks and legal duties.

Privacy Questions Before You Open Account

Before you open an account, you should know how your data moves through registration, login, wallet checks and game records. These answers focus only on the Privacy Policy, including your access rights, correction steps, cookie control and contact paths. If your question involves local access, we apply the same rule: availability depends on local law and is offered only where local law permits.

We collect the account fields you submit, such as name, phone number, email address, username and password. We also record login time, device type and wallet references when you use DANA, OVO, GoPay or QRIS.

Wallet references help us match deposits, withdrawal checks and privacy requests to the correct account. We store transaction ID, amount, time and status, but we do not ask for your wallet app PIN or OTP.

Yes. Open Profile > Privacy Request and choose data access, or email [email protected] from your account email. We verify your username and a recent wallet reference before preparing a readable account data file.

Send a correction request through live chat between 09:00 and 01:00 WIB or email us. We may ask for account email, device type and a DANA or QRIS reference before changing identity fields.

We keep records for account service, payment tracing, security checks and duties under applicable law. When those reasons end, you can request deletion through Profile > Privacy Request and we will check what can be removed.

Cookies remember language, login state and the last lobby area you opened, such as slots or live tables. You can clear cookies in your browser; after clearing, we may ask you to log in again.

Our privacy queue is handled through live chat and [email protected] during 09:00-01:00 WIB. Include your username, registered email and the issue type so we can route access, correction or deletion requests properly.